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This is the JD of

We are dedicated to enabling every person to live their true purpose and potential by offering access to tools, skills, evidence, and experts for holistic well-being care. With a focus on science and community, we aim to help individuals unlock their inherent genius for healthier living. Our impact is transforming lives, workplaces, and communities.

Operational and Customer Success Lead
  • Part Time
  • 100% Remote

We are seeking a values-driven, skilled individual for the role of Operational and Customer Success Lead. Key responsibilities include overseeing operations, tracking and improving KPIs, diary management, copywriting, planning presentations, liaising with various stakeholders, email management, facilitating webinars, ensuring customer success, and supporting our growth.

2 months
£155 per day


  • Oct 2023
  • to
  • Dec 2023

Job Tags

  • Operations Service Lead
  • Client Success Manager
  • Ops & CSM
  • Operations Coordinator and Customer Specialist
  • COO
  • Customer Success and Operations Manager
  • CRM
  • Client Relations and Operations Lead

Essential Skills

  • MS365
  • LinkedIn
  • HubSpot CRM
  • Google Docs
  • Social Media Expertise
  • Leadership abilities
  • Organisational Skills
  • YouTube
  • Presentation

Desireable Skills

  • Jira
  • Confluence
  • Trello
  • LinkedIn Sales Navigator
  • Facebook
  • ZenDesk
  • Start-up experience
  • Tech Experience
  • Line management of entry-level staff
  • Webinar coordination

Cultural Preference Keywords

  • Holistic Well-Being
  • Scientific
  • Empowerment
  • Growth-driven
  • Growth Mindset
  • Tech Leadership
  • Data-Driven

Date Posted

  • 9 months ago

Project Status


Project ID

  • J000003A000115

Project Host

United Kingdom

Email Address